Tom Durkin, international product head of CashPro in World Transaction Services and products at Financial institution of The usa, will provide on “What’s new in virtual assistants: Imposing AI for enhanced consumer enjoy” at Financial institution Automation Summit U.S. 2024 on Tuesday, March 19, at 1:45 p.m. CT. 

Financial institution Automation Summit U.S. 2024 takes position March 18-19 on the Omni Nashville in Nashville, Tenn., and brings in combination U.S.-based business mavens to speak about developments in AI and banking automation, together with operational demanding situations and boosting efficiencies. 

View the overall time table for Financial institution Automation Summit U.S. 2024 right here.

Durkin will talk about innovation and updates to chatbot generation, together with adoption of digital assistants and chatbot makes use of, each internally and externally, at monetary establishments.  

In the second one part of 2023, Durkin used to be eager about innovation on Financial institution of The usa’s banking platform CashPro, which is utilized by greater than 40,000 company and industrial shoppers. Maximum not too long ago, the $3.2 trillion financial institution introduced improvements to its cell app and AI-driven functions to its CashPro Chat virtual assistant

Durkin used to be named amongst Financial institution Automation Information’ Executives to Watch in 2024 for his efforts on CashPro.  

Be informed extra and check in right here for the summit.